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OUR BANKING GROUP
BANK OF AFRICA
Chairman’s message
ABOUT BANK OF AFRICA GROUP
HISTORY OF THE GROUP
AMBITIONS AND STRATEGIC ORIENTATION
Values
OUTLOOK
PRECENSE
BANK OF AFRICA GEOGRAPHICAL EXPANSION
SUBSIDIARIES IN MOROCCO
INTERNATIONAL SUBSIDIARIES
GOVERNANCE
ADMINISTRATION COUNCIL
REGIONAL DEPARTMENTS
Compliance
DEONTOLOGY AND PROFESSIONAL ETHICS
MARKET INTEGRITY
KYC AND FINANCIAL SECURITY
FATCA LAW
SUSTAINABILITY
CSR charter
Vision
SUSTAINABLE DEVELOPMENT GOALS
INTERNATIONAL UNDERTAKINGS
KEY DATES
PERFORMANCE INDICATORS
SUSTAINABLE DEVELOPMENT REPORT
POSITIVE IMPACT FINANCE AND SUSTAINABILITY
Our sustainable finance solutions
Equator principles
ENVIRONMENTAL AND ENERGY POLICY
Management system
Sustainable construction
Carbon footprint
RESPONSIBLE CUSTOMER RELATIONS
Ensuring that customers do not get into financial difficulty
Financial education
Measuring and steering customer satisfaction
Our undertakings certified
Handling customer complaints
RESPONSIBLE EMPLOYER
ETHICAL AND RESPONSIBLE PRACTICES
Ethics and deontology
Commitment to responsible procurement
SOCIETAL ENGAGEMENT
African Entrepreneurship Award
BANK OF AFRICA Foundation
PUBLIC RELATIONS
Sponsoring cultural events
Sponsoring economic and sporting events
Supporting non-profit organisations and foundations
ENVIRONMENT
E&S Risk Management
Financial communication
Human Capital
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