Satisfaction questionnaire

On a scale of 0 to 10, how likely are you to recommend Bank of Africa to those around you (friends, family, colleagues, etc.)?

*10 being the best rating you can give and 0 being the worst

Has anyone close to you (family, friends, colleagues, etc.) recommended Bank of Africa to you during the last 12 months?

On a scale of 0 to 10, how likely are you to recommend Bank of Africa to those around you (friends, family, colleagues, etc.)?

*10 being the best rating you can give and 0 being the worst

Can you now rate the following topics individually?

*10 being the best rating you can give and 0 being the worst

On a scale of 0 to 7, and in general, do you find it simpler or more complicated to interact with Bank of Africa?

*10 being the best rating you can give and 0 being the worst