What should I do if I am charged for an unsuccessful ATM withdrawal?

• If you are a BANK OF AFRICA customer: Submit a claim to your branch or via the Customer Relationship Center at 080 100 8100 (from Morocco) or +212 5 22 42 15 42 (from abroad) from 8am to 10pm, 7 days a week, for a BANK OF AFRICA or Sister Bank ATM withdrawal.
• If you are a customer of another bank: If you are not served at any of the BANK OF AFRICA ATMs, submit your claim to your bank.