To make a single transfer or withdrawal, simply enter the information of your beneficiary and your transaction (Amount, description...), then validate the transaction with a confirmation code that will be sent to you by SMS (or by email if you have chosen this channel during the initial configuration of your BMCE Direct).
 

1- Consultation: Check the status, history of your account and card, download statements of your transactions, the status of your bancassurance products as well as your loans and securities portfolio.
2- Transactions: Make transfers (internal and to colleagues) as well as withdrawals, Pay your bills, Top up your prepaid cards, carry out your stock market operations, etc...

Access the web version www.bmcedirect.ma, enter your username and temporary password received by SMS. You will be prompted to change your password during this first connection.

Access to BMCE Direct can be done through:
• Your mobile/tablet, by downloading the BMCE Direct application from the app stores,
• The website www.bmcedirect.ma                               

BMCE Direct is offered free of charge to Individual and Professional customers.

Subscription to BMCE Direct is to be done at the branch with your account manager who will provide you with your username and password, along with a specific strong authentication device.

BMCE DIRECT is a service accessible to all BANK OF AFRICA customers.

BMCE Direct is the remote banking service of BANK OF AFRICA, it offers you the possibility to manage your accounts and carry out your everyday banking operations without having to go to a branch, in complete security. You can access it via the website www.bmcedirect.ma or through the mobile application downloadable on all app stores.

In case of loss or theft of a checkbook or a few forms, you must initiate as soon as possible a declaration of loss or theft with the police station, providing them with the number(s) of the lost or stolen checks to be mentioned on the declaration that must be provided to your agency for the opposition of the lost or stolen forms.

You have the option to order your checkbook from your BMCE Direct personal space, from any BANK OF AFRICA ATM, or directly from your branch.
You can inquire about the status of your order by calling the Customer Relationship Center at 080 100 8100 (from Morocco) or +212 5 22 42 15 42 (from abroad) from 8am to 10pm, 7 days a week.
For collection, you are required to visit the branch